FAQ

  • When Will I Receive My Order?

Our pieces are made to order, so please allow up to 2 weeks for processing and delivery.

  • How Should I Care For My Garments?
Please turn garment inside out, wash in cold water, and tumble dry low. (For best results, allow garment to air dry.)
  • What Is The Return Policy?
Our pieces are are made to order, so as of right now, we are currently not accepting returns. If a piece is damaged, proof of damage must be sent to support within 72 hours of receiving the package for a replacement item. 
  • How Can I Get Featured On Your Social Media Page?
We LOVE featuring our clients on our social media. You can tag us on Instagram, Twitter, & Snapchat @shopkellijoyce for a chance to be featured! Please also tag #shopkellijoyce


For All Other Questions or Concerns:

Please reach out via email [email protected]. Please allow up to 48 hours for a response from our team.